- Know that people from different cultures speak and write differently.
Miscommunication can easily occur because of cultural differences, especially in the writing form when we can’t see one another’s body language. A good rule to keep in mind, Pachter says, is that high-context cultures (Japanese, Arab, or Chinese) want to get to know you before doing business with you. Therefore, it may be common for business associates from these countries to be more personal in their writings. On the other hand, people from low-context cultures (German, American, or Scandinavian) prefer to get to the point very quickly.
