Email has been arguably the #1 form of communication for business since the early 2000’s. In today’s offices around the world, including Pakistan, employees spend no less than a quarter of the work week combing through the hundreds of emails we all send and receive every day. But despite the fact that we’re glued to our reply buttons, plenty of professionals still don’t know how to use email appropriately.

Barbara Pachter is a globally renowned business etiquette and communications speaker, coach and author. Pachter outlines the basics of modern email etiquette in her book “The Essentials of Business Etiquette (2013, McGraw-Hill)”.

PTCL