In Islamabad, on the 3rd of August 2023 Zong 4G, the top telecommunications company in Pakistan, introduced a new service called Zero Balance, which is a big step towards empowering its customers. This service allows Zong customers to make calls, use mobile data, send texts, and even give missed calls, even when they have low or no balance in their prepaid accounts. The aim is to provide uninterrupted communication during emergencies when staying connected is crucial.


The ZONG 4G Emergency Pack offers a comprehensive set of features for prepaid customers at just PKR 7+tax (weekly). With this pack, they can make two phone calls (one on-net and one off-net) for 60 seconds each, have 10 missed calls, get 20MB of internet, and send 20 SMS to stay connected and seek assistance when needed. To activate this service, customers can dial *2445#.

Zong 4G’s official spokesperson emphasized their commitment to providing exceptional services to customers. They strive to make their customers’ lives easier and more digitally enabled. The launch of the ZONG 4G Emergency Pack showcases its dedication to offering seamless connectivity solutions to individuals.

For more information on other value-added services (VAS), customers can visit the official Zong 4G website at

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