Telenor Pakistan has re-launched its online channel/website with an innovative portal interface designed to enter the e-business arena, featuring unique e-sales and e-care facilities for its privileged customers.
The launch initially comprises redesigning and consolidation of all Telenor Pakistan brands’ websites (Talkshawk, Djuice, Telenor Business) and incorporates elements of e-commerce and self-service.
Telenor customers can now create an online account and manage multiple Telenor SIMs registered against their name from a single account. The website, which provides a seamless customer experience across all screen sizes, also enables single click product activation and deactivation facilities, online balance check and personalized recommendations.
Users can now buy a new Telenor SIM online, and utilize the ‘Number Search’ function to select a number of their choosing for doorstep delivery.
Updates planned to further enhance the online experience in the coming months include 24/7 online recharge, device sales with multiple payment options including Easypaisa, and full access to mobile usage history, poised to revolutionize the way Telenor Pakistan’s customers interact with it online.