Ever sent a company a message on Facebook Messenger? You might be at risk of being spammed with ads. Leaked documents obtained by TechCrunch suggest that Facebook is going to begin allowing companies to send ads to people who had previously initiated a chat thread with the business.
For those who have reached out to a business with a customer complaint, query or question, that means bracing yourself for receiving pesky ads in your Messenger inbox.
In the leaked documents, Facebook recommends that businesses get consumers to start message threads now, so that they can send ads when the feature launches in the second quarter of this year.
Stay tuned to Brandsynario for further updates.